Returns & Exchanges

At Brick, we stand by the quality of our electronics and offer a 30-day return window for all products in their original packaging. Whether it is a technical issue or a change of heart, we are committed to making your return process as seamless as our technology.

Return Process

• 1.
  Initiate Request

  Log into your Brick account and select the order you wish to return to generate a unique RMA number.

• 2.
  Pack Your Device

  Secure the electronic device in its original box with all included accessories, cables, and manuals to ensure full credit.

• 3.
  Ship It Back

  Attach the prepaid shipping label provided in your portal and drop the package off at any authorized courier location.

• 4.
  Quality Inspection

  Once received, our technicians will verify the device's condition and process your refund or exchange within 3-5 business days.